Terms

No advice, no rating. Red flags are mechanical checks on public data. They are not a judgement that a company is or is not safe, honest or fit to use, and not legal, insurance or compliance advice. You remain responsible for your own carrier vetting.

Accuracy. We copy FMCSA's data as published, once a day. FMCSA's records can be late or wrong, and so can our copy. Always confirm on FMCSA's own site before acting.

Liability. To the extent the law allows, our total liability to you is limited to what you paid us in the 12 months before the claim. We are not liable for lost loads, cargo, revenue or fraud losses.

Free trial. A first Pro or Team subscription starts with a 14-day free trial, one per person. No card is needed to start it, and nothing is charged during the trial. To keep the plan, add a card with the Billing button on your account page before the trial ends; the card is then charged the plan's monthly price on the day it ends, unless you cancel first. If no card has been added by then, the subscription ends on that day and the account moves to the free plan: your account and watchlist are kept, and carriers over the free plan's limit are paused, not deleted. We email a reminder before the trial ends when your address is confirmed.

Billing. Paid plans renew automatically every month at the price shown on the pricing page until you cancel. Cancel any time with the Billing button on your account page; the plan then runs to the end of the period already paid and moves to the free plan, keeping your watchlist. If you were charged and did not mean to be, send a request from the help page within 14 days of the charge and it will be refunded.

Fair use. Don't resell the service, overload it, or use it to harass anyone listed in public records.

Contact. bryan@tryneverclosed.com, or the help page. We reply within one business day.