Pricing
New subscribers get a 14-day free trial, no card needed (one trial per person). Add a card from your account page before it ends to keep the plan; if you don't, the account moves to the free plan. Cancel any time from your account page.
Free
For an owner-operator or a broker checking a few carriers.
- Watch up to 5 carriers
- 25 lookups a day
- 3 carrier packets a month (W-9, insurance certificate, signed agreement)
- Email and RSS alerts
Pro
For a small brokerage watching its active carriers.
- Watch up to 250 carriers
- 1,000 lookups a day
- 100 carrier packets a month (W-9, insurance certificate, signed agreement)
- Email, Slack, Teams, webhook and RSS alerts
- JSON API for your TMS
Team
For a brokerage with a big carrier base.
- Watch up to 2,000 carriers
- 5,000 lookups a day
- 1,000 carrier packets a month (W-9, insurance certificate, signed agreement)
- Email, Slack, Teams, webhook and RSS alerts
- JSON API for your TMS
Bigger team? More than 2,000 carriers, several offices, or a walkthrough before you start: write to Bryan at bryan@tryneverclosed.com. Bryan replies within one business day.
Compare: carrier monitoring tools list $49 to $149+ a month (public pricing pages, October 2026).
Common questions
Do I need a card for the free trial? What happens when it ends?
No card is needed to start the 14-day trial of Pro or Team. To keep the plan, add a card with the Billing button on your account page before the trial ends; it is charged the monthly price from that day. If no card has been added, the subscription ends that day and the account moves to the free plan. Your watchlist is kept; carriers over the free limit are paused, not deleted. We email a reminder a few days before the end when your email is confirmed.
How do I cancel or change my card?
Open your account page and press "Billing". Stripe's secure page lets you cancel, change plan or update your card at any time. Cancelling keeps your plan until the end of the paid period, then you move to the free plan; your watchlist is kept.
Can I get a refund?
New subscribers get a 14-day free trial with no card needed, so a first subscription is not charged until it ends, and only if you add a card. If you were charged and did not mean to be, send a ticket within 14 days of the charge and it will be refunded.
How fresh is the data?
FMCSA publishes its datasets once a day. Watched carriers are re-checked every day after FMCSA's update, and a lookup shows data at most 30 minutes old. FMCSA is moving carriers to a new licensing system (Motus); for carriers not moved yet, authority facts come from the old file FMCSA stopped updating on 2026-05-14, and the page says so.
How do I delete my account?
Cancel any paid plan from the Billing button first, then send a ticket from this page with the email on the account asking for deletion. Your watchlist, settings and change history for your account are erased.
More answers on the Help page.